OLD DUTCH FOODS

OLD DUTCH FOODS’ DIGITAL SUPPLY CHAIN JOURNEY: A DELICIOUS SUCCESS

Founded in 1934, Old Dutch Foods is a private, family-owned business that produces and distributes high-quality snack foods such as chips, popcorn, pretzels, dips and salsa. Based in Roseville, Minnesota, the company’s sales area covers Canada and the Upper Midwest of the United States. Old Dutch Foods employs 1,400 people. 

THE CHALLENGE

Leading snack food provider, Old Dutch Foods, has built a reputation for quality that spans more than eight decades—and lots of chips. Yet that attention to detail wasn’t reflected in the company’s cumbersome supply chain process that delivered little value to all involved. 

Limited visibility of products and processes, not to mention costly third-party support, revealed a glaring need for an agile, streamlined system that delivered efficiency, control and adaptability. The answer? Cloud Inventory®, a complete end-to-end digital supply chain solution. 

THE SOLUTION

Initially, pre-built, validated integrations to the company’s enterprise software facilitated secure, real-time updates between mobile devices and the back-end system, eliminating manual data entry. 

Old Dutch Foods later extended its investment and used Cloud Inventory to create an off-premise mobile application so that field sales could optimize direct store delivery operations. 

“Cloud Inventory provides us a single platform to handle all our mobile needs from warehouse operations through direct store delivery,” says Tom Nollan, Director of IT for Old Dutch Foods. 

Before utilizing Cloud Inventory’s platform, delivery drivers were constrained by an inefficient process for completing deliveries and sales orders. Using the drag-and-drop, flowchart-driven Cloud Inventory Application Studio—Cloud Inventory’s integrated development environment (IDE)—the company easily deployed a mobile application to support its unique delivery operations. 

THE RESULTS

Drivers can now focus more time on selling, not administrative work. Using the mobile application, sales orders are completed and deliveries are confirmed in mere seconds. New sales orders and confirmed deliveries are automatically updated in the backend system, which accelerates the order-to-cash cycle. And because Old Dutch Foods’ mobile application is always available, regardless of location or connectivity, drivers have real-time product visibility anywhere in the supply chain and can close transactions wherever business takes place. 

Additionally, Old Dutch Foods no longer requires costly third-party support, and no expensive mobile developers are needed to maintain the solution. Business analysts can quickly and easily make modifications to Cloud Inventory’s mobile applications as business needs change. Using Cloud Inventory, the company has saved hundreds of thousands of dollars in total cost of ownership (TCO) when compared to traditional approaches. 

Old Dutch Foods has mobilized the entire supply chain, eliminating bottlenecks, making operations more efficient, and enabling increased employee productivity, a tasty and compelling combination that optimally positions Old Dutch Foods for continued growth.

INDUSTRY

Food & Beverage, Manufacturing & Field Inventory™

“Cloud Inventory provides us a single platform to handle all our mobile needs from warehouse operations through direct store delivery,”

— Tom Nollan, Director of IT for Old Dutch Foods. 

ERP: JD Edwards EnterpriseOne

HIGHLIGHTS

• Mobile-First Field Order Fulfillment

• Application performs on or offline

• Personalized solution supports unique business processes

• Single platform digitizes operations across the supply chain